Description

FortiCare Services provides customers access to over 1,000 experts to ensure efficient and effective deployment, operations, and maintenance of their Fortinet capabilities. Accelerated implementation and configuration optimization are provided through Professional Services engagements and dedicated resources. Global technical support is offered 24×7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots. For advanced needs of enterprises and service providers, Fortinet offers advanced services that provide high-touch account management and business guidance through designated resources. Additionally, Enterprise Support Agreements (ESAs) are available to simplify consumption of the services.